Adoption of Click & Collect has rapidly accelerated throughout the pandemic — and it’s here to stay. New Click & Collect users spend a substantial amount of their dollars through the service, with at least 66% planning to use the service again. To help retailers win their fair share of sales and stay engaged with shoppers, we’ve analyzed the behavior of over 8k verified shoppers to provide a guide to Click & Collect.
Download our Click & Collect guide to learn:
- How to message your Click & Collect services
- The marketing and assortment strategies that appeal to shoppers
- How to plan effectively for Click & Collect demand post-pandemic
Note: This report references US panel data. To learn more about our Canadian OmniPanel visit this page or get in touch to speak to a Numerator representative.